📘 CTEVT Diploma in Geomatics Engineering
Survey Project Management – Chapter 5: Public Relation (PR)
(Full Chapter Notes + Free PDF + Illustrations)
Surveying is not only a technical job — it is a people-centered profession.
Surveyors interact with landowners, communities, local government, engineers, and stakeholders almost every day.
Effective Public Relation (PR) ensures that survey work is smooth, conflict-free, and productive.
Chapter 5 teaches you the essential communication and community-handling skills needed to work successfully in the field.
📥 Download the Free PDF Notes
📹 Watch the Full Chapter 5 Video Lecture
👉 [Click Here to Watch on YouTube]
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📌 Overview
Public relation in surveying involves:
- Communicating clearly with the community
- Gaining trust of stakeholders
- Managing conflicts
- Organizing meetings
- Explaining survey tasks & objectives
- Ensuring cooperation
- Maintaining good field relationships
A surveyor with strong PR skills completes projects faster, with fewer obstacles and higher accuracy.
🧠 What You Will Learn in Chapter 5
✔ Meaning & importance of public relation
✔ How to work with community members
✔ How to organize meetings & discussions
✔ Effective communication skills
✔ Handling field disputes & conflict management
🗂️ 5️⃣ Public Relation (PR)
This chapter consists of 4 important subtopics.
🤝 5.1 Introduction to Public Relation
Public Relation (PR) refers to the process of creating good relationships between the survey team and the community.
In simple terms:
PR means how surveyors interact and communicate with the public professionally and respectfully.
Key Goals of PR in Surveying
✔ Build trust and cooperation
✔ Create positive impressions
✔ Reduce misunderstanding
✔ Avoid conflict
✔ Ensure smooth fieldwork
Survey work often takes place on private lands — PR ensures the work is carried out peacefully.
👥 5.2 Dealing with Community
Surveyors often interact with:
- Landowners
- Local leaders
- Residents
- Farmers
- Shopkeepers
- Municipal officers
- Community groups
✔ Good Practices for Dealing with Community
- Be polite and respectful
- Listen to concerns
- Explain survey purpose clearly
- Avoid technical jargon
- Show ID card or authorization letter
- Maintain neutrality — no taking sides
- Protect community privacy
- Never argue or show frustration
- Ask before entering private property
Survey Examples
- Explaining house-to-house mapping
- Informing landowners about boundary survey
- Discussing access paths for instruments
- Handling disputes between neighbors
Good community relations determine the success or failure of a survey project.
🏛️ 5.3 Organizing Meetings
Meetings are essential in survey projects for:
- Introducing the project
- Gathering information
- Understanding local issues
- Sharing progress
- Receiving feedback
Types of Meetings in Survey Projects
| Type | Purpose |
|---|---|
| Community Meeting | Explain project purpose & process |
| Stakeholder Meeting | Discuss data needs & expectations |
| Technical Meeting | Coordinate teams, methods & schedules |
| Feedback Meeting | Understand concerns & suggestions |
Steps for Organizing a Good Meeting
1️⃣ Prepare agenda
2️⃣ Choose appropriate location
3️⃣ Inform participants earlier
4️⃣ Present your points clearly
5️⃣ Allow discussion time
6️⃣ Record minutes of the meeting
7️⃣ Follow up on decisions
Meetings build transparency and strengthen cooperation.
🗣️ 5.4 Communicating Skills
Effective communication is one of the most important skills for a surveyor.
✔ Verbal Communication
- Speak clearly
- Use simple words
- Maintain respectful tone
✔ Non-verbal Communication
- Eye contact
- Positive body posture
- Professional dress
- Friendly facial expression
✔ Written Communication
- Letters
- Notices
- Maps & diagrams
- Reports
✔ Field Communication Tips
- Explain survey steps before starting
- Use maps or drawings to clarify
- Confirm understanding
- Be patient
- Avoid loud or aggressive tone
- Ensure two-way communication
Good communication reduces confusion and speeds up fieldwork.
🧪 Practical Exercises
1️⃣ Role-play a surveyor–community interaction scenario.
2️⃣ Prepare a meeting invitation letter for a survey project.
3️⃣ Draft a simple notice explaining “Survey work will start next week”.
4️⃣ Practice explaining a survey map in simple language.
5️⃣ Conduct a small group discussion with classmates acting as landowners.
🧩 Key Takeaways
✅ PR is essential for smooth & conflict-free survey work
✅ Good relationships improve cooperation
✅ Meetings help share information & gather feedback
✅ Communication skills are critical for field success
✅ Respect, clarity, and professionalism are key values
📂 Download Free PDF Notes – Chapter 5
Perfect for:
✔ Field surveys
✔ Community interaction
✔ Practical assignments
✔ Semester exams
🔽 [Download Chapter 5 PDF – Public Relation Notes]
📝 Practice Questions
🧾 Short Questions
- What is public relation?
- Write any two purposes of public relation in surveying.
- Mention two ways of dealing with community.
- Define communication.
- List any two types of meetings.
📚 Long Questions
- Explain the importance of public relation in survey project management.
- Describe the steps to deal effectively with community members.
- Discuss the process of organizing meetings in survey projects.
- Explain communication skills needed for surveyors with examples.
- Write notes on verbal and non-verbal communication.
💡 Study Tips
✨ Practice real conversations with classmates
✨ Observe how surveyors interact in field visits
✨ Learn polite phrases in Nepali & English
✨ Always remain calm in challenging situations
✨ Use diagrams or maps while explaining
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📘 Explore More from Survey Project Management
📚 SYLLABUS – Download PDF
📚 Unit 1: Introduction and Basic Concept of Project – Download PDF
📚Unit 2: Basics of Management – Download PDF
📚Unit 3: Survey Projects Management – Download PDF
📚Unit 4: Proposal and Report Writing Skill – Download PDF
📚Unit 5: Public Relation – Download PDF
📚Unit 6: Professionalism – Download PDF
📚Unit 7: Safety Management – Download PDF
📚Unit 8: Basics of First Aid – Download PDF
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